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Our Appointment System
Booking Appointments
Our practice utilises Online Triage, which means that any requests for appointments with a GP or allied health care professionals must be submitted through the online triage system.
Our practice staff are more than happy to help you to complete a triage. Please phone us on 01457 869 090 and select option 2 then option 1. Alterntatively you can submit a request here or by contacting the practice via telephone for the link to be sent straight to your device.
TELEPHONE OPTIONS
- Triage link - A generated and sent via SMS to your mobile - Option 1
- Nurse Appointments / General Enquries Phone Line ( Triage Support) - Option 2 then Option 1
- Prescription Enquries - Option 2 then Option 2
- Secretaries and Referral Enquries - Option 2 then Option 3
- Test Results - Option 2 then Option 4
- Appointment Cancellation Line- Option 5
We are a training practice, and you may have students present during your consultation. We appreciate your support in helping us train the healthcare professionals of tomorrow. With your permission, some consultations may be recorded on video.
How to help us help you...
In order for you to get the most of your appointment and to ensure you're getting the best care, please:
- Tell us what the problem is so we can book you with the most suitable clinician
- Tell us if there is more than ONE problem as you will need more time for the appointment
- Be on time for your appointment
- Ring us if you would like to cancel your appointment OR if you have Patient Access you can cancel online
- If you are making an appointment for a result check that we have received it before you come in
Book face-to-face Nurse appointments at a time that suits you.
Your details and information are protected by the highest standards of online
security, so all you need to worry about is what to do with the spare time you’ve
earnt.
Are you experiencing problmes with your patient access account?
Extended Access - Howard Street Medical Practice
If you need access to GP and Nurse appointments during evenings and weekends you can book an appointment at the Extended Access Service based at Howard Street Medical Centre
You will need to book the appointment through the surgery via our booking line (option 1). You will have a pre-booked time slot, and the GP/Nurse can access your medical record. GP's can also prescribe and refer as appropriate.
When are the appointments available?
- Monday - Friday: 18:30pm - 20:00pm
- Saturday - Sunday: 9am - 17:00pm
How do you book the appointments?
Please ring us on 01457 869 090 and let our friendly reception team know you need an evening or weekend appointment. They will help you arrange this
Where is it?
Howard Street Medical Centre Howard St, Glossop SK13 7DE
CONTACT DETAILS
Lambgates Health Centre
Wesley St,
Hadfield,
Glossop
SK13 1DJ
Tel: 01457 869 090
Out-Of-Hours: 111
QUALITY TEACHING PRACTICE
PRIDE IN PRACTICE: GOLD AWARD
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HOMELESS FRIENDLY PLEDGE
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APPROVED SAFE SPACE
